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Century 21 Woodland Real Estate PRIVACY POLICY
Effective September, 2007
Introduction
We at Century 21 Real Estate LLC and the family of companies at Realogy
Corporation, our owner, (referred to as "Century 21 Real Estate LLC," "we,"
"us," or "our") recognize the importance of protecting the privacy of certain
information ("Information") collected about our customers and prospective
customers (referred to as "Customers," "you" or "your"). This privacy statement
discloses what information we gather, how we use it, and how to correct or
change it. At Century 21 Real Estate LLC it is our intention to give you an
understanding about how we collect your Information and the use we make of it in
the course of our business.
Century 21 Real Estate LLC does not own, operate or control the web sites of our
franchisees or sales associates (collectively “Franchisee(s)”). This Policy does
not apply to a Franchisee's web site or to a Franchisee’s collection, use,
storage and disclosure of personal information about you (“Personal
Information”). Franchisees may also use e-mail campaigns and other methods of
telephone, electronic, and direct mail solicitation without our consent or
knowledge, and are solely responsible for their content and methods of
identifying and contacting addressees.
When Personal Information is sent by a Franchisee to us as described in this
policy, it will be treated in accordance with this policy as described below.
What Information does Century 21 Real Estate LLC Collect?
Century 21 Real Estate LLC gathers two types of information about Customers:
data that Customers provide through optional, voluntary registration on our
sites; and data Century 21 Real Estate LLC gathers through aggregated tracking,
mainly by tallying page views throughout our sites. Such information enables us
to tailor our content to fit Customers' needs better and to help our advertisers
understand our audience. Because Century 21 Real Estate LLC derives its revenue
mainly from advertising and e-commerce, providing such aggregated data is
essential to keeping our service free to Customers. However, be assured that
Century 21 Real Estate LLC will not disclose personal Information to third
parties without your consent, except as may be noted in this Privacy Policy or
disclosed to you when the Information is submitted.
Please note that when you submit a request through this web site to be contacted
by a Franchisee or Century 21 Real Estate LLC sales office, and/or to obtain
information regarding a property listing from such Franchisee or sales office,
your Personal Information will be submitted directly to a Franchisee, and we do
not control, nor are we responsible for, the use and handling of such Personal
Information by any Franchisee(s).
How does Century 21 Real Estate LLC collect Information?
Optional registration
We collect information by specifically requesting it from you. Generally this
occurs when you register at a site or request information or a service. Usually,
the Century 21 Real Estate LLC sites and Century 21 Real Estate LLC's service
partners use your information to operate the sites and to deliver services.
Century 21 Real Estate LLC sites also use your information to inform you about
other products or services available from Century 21 Real Estate LLC and its
affiliates.
Usage tracking
Use of Internet Protocol ("IP") Addresses :
An IP address is a unique number that is automatically assigned to your computer
whenever you're surfing the Internet so that your computer can be identified by
the main computers, known as "Web servers," that "serve up" Web pages.
Century 21 Real Estate LLC and/or its affiliates collect IP addresses for the
purposes of system administration, to report aggregated information to our
advertisers, and to audit the use of our site. When Customers request pages from
Century 21 Real Estate LLC's and/or its affiliates' sites, our servers log the
Customers' IP addresses. We do not normally link IP addresses to anything
personally identifiable, which means that a Customer's session will be logged,
but the Customer will remain anonymous to us. We can and will use IP addresses
to identify a Customer when we feel it is necessary to enforce compliance with
our site terms of use or terms of service or to protect our service, site,
customers or others.
Use Of Cookies
What are cookies? Cookies are small pieces of information that a Web site sends
to yours computer for record-keeping purposes, which information is stored in a
file on your computer. Cookies make Web surfing easier for you by saving your
preferences so that we can use the saved information to facilitate your use of
our Web site when you return to the site. Cookies do not tell us your individual
identity unless you have chosen to provide it to us. We never save passwords or
credit card information in cookies. The use of cookies is an industry standard,
and as such, you'll find that most major Web sites use them.
By showing how and when Customers use a site, cookies help us see which areas
are popular and which are not. Many improvements and updates to the site are
based on such data as total number of visitors and pages viewed. This
information is most easily tracked with cookies. We use the information from
cookies to provide services better tailored to our Customers' needs.
Most cookies expire after a defined period of time, or you can delete your
cookie file at any time. Most browsers are initially set up to accept cookies.
You can reset your browser to refuse all cookies or indicate when a cookie is
being sent. However, note that some parts of Century 21 Real Estate LLC and/or
its affiliates' services will not function properly or may be considerably
slower if you refuse cookies. For example, without cookies, you will not be able
to set personalized preferences, and/or may have difficulty completing marketing
transactions.
Century 21 Real Estate LLC and/or its affiliates have two primary uses for its
cookies. First, we use them to specify a Customer's preferences. For example,
Customers can specify keywords across several categories or markets so you don't
have to tell us repeatedly about certain features in the home you are seeking.
Second, we use cookies to track Customers' Web site usage trends and patterns.
This helps us understand our Customers' needs better and improve areas of
Century 21 Real Estate LLC's and/or its affiliates services that our Customers
find valuable. While both of these activities depend on the use of cookies, you
have the option of disabling the cookies via your browser preferences.
You may occasionally get cookies from our advertisers. Century 21 Real Estate
LLC and/or its affiliates do not control these cookies. The use of advertising
cookies sent by third-party servers is standard in the Internet industry.
With whom does Century 21 Real Estate LLC share my Information?
As a general rule Century 21 Real Estate LLC will not disclose any Personal
Information in a manner that connects you with the Personal Information, except
when we have your permission or under special circumstances, such as when we
believe in good faith that the law requires it or under the circumstances
described below. We may use third party service providers to perform services on
our behalf, and we provide Personal Information to such providers solely for the
specific services that they are performing. These service providers are
prohibited from using or disclosing Personal Information for any other purpose.
The following describes some of the ways that your Personal Information may be
disclosed.
Business Partners & Sponsors: Century 21 Real Estate LLC may disclose some or
all of your Personal Information to business partners or sponsors, but this use
will be specifically described to you prior to data collection or prior to
transferring the data. Many promotions offer opportunities to request additional
information from sponsors. By requesting more information, you give Century 21
Real Estate LLC permission to transfer your Personal Information to the sponsor
so they can fulfill your request. In many instances, only your e-mail address
will be shared. If more Personal Information will be shared with the sponsor,
you will be notified prior to the transfer.
Third Party & Aggregate Data: From time to time, you may be offered the
opportunity to receive materials or special offers from third parties. If you
opt to receive information from these third parties, Century 21 Real Estate LLC
will (with your permission) share your name and e-mail address with such third
parties. Under confidentiality agreements, Century 21 Real Estate LLC may match
Personal Information with third party data. Also, Century 21 Real Estate LLC may
keep track of what portions of the Web site Customers are visiting and other
Customer statistics, and aggregate this information to help us create a better
experience for users of our Web site. This is all done without knowing your name
or other Personal Information in order to describe our viewers and services to
prospective partners, advertisers, and other third parties, and for other lawful
purposes.
Other: Unless otherwise prohibited by law or our contractual obligations,
Century 21 Real Estate LLC may also disclose Personal Information or other
information about you if required to do so by law, court order, or as requested
by a governmental or law enforcement authority, or under the discovery process
in litigation, investigations and prosecutions, or in special cases when we have
reason to believe that disclosing this Information is necessary or advisable,
including but not limited to, the following situations: to perform, maintain or
enforce contracts with our Customers, Franchisees, or others; to protect the
rights or property of Century 21 Real Estate LLC, our affiliates, employees,
service providers, Customers or others; to identify, contact or bring legal
action against someone who may be violating Century 21 Real Estate LLC's terms
of use or terms of service, or may be causing injury to or interference (either
intentionally or unintentionally) with any of Century 21 Real Estate LLC’s
rights or property, other Century 21 Real Estate LLC Customers, or anyone else.
Century 21 Real Estate LLC may disclose or access account Information when we
believe in good faith that the law requires it and for administrative and other
purposes that we deem necessary to maintain, service, and improve our products
and services.
How can you control the usage of Information?
Except as otherwise permitted or required by law, we will not collect, use, or
disclose your Personally Identifiable Information without your consent.
Generally, by providing us with your Personally Identifiable Information, you
are communicating your consent to our collection, use and disclosure of such
Information for the purposes for which you provided the information to us, and
as described in this Policy.
In case you change your mind or some Personal Information changes (such as your
zip code or e-mail address), we will try to provide a way to correct, update or
remove the Personal Information that you give us. We also give you the
opportunity to control the communications we direct to you. We offer Customers
the opportunity to "opt out" of having Personal Information shared with parties
outside of Century 21 Real Estate LLC and/or its affiliated companies. If a
Customer wishes to update Personal Information or objects to any usage provided
herein for any reason, he/she may e-mail the requested change to: c21.privacy@realogy.com
What happens when you link to a third party site?
You should be aware that when you are on Century 21 Real Estate LLC's and/or its
affiliates' sites you could hyperlink or be directed to other sites that are
beyond our control and/or outside our service. For example, if you "click" on a
link to a Franchisee or sales office web site, or to a banner advertisement or a
century21.com search result, the "click" may transfer you off the century21.com
site. These other sites may include sites of advertisers, sponsors and partners
that may use Century 21 Real Estate LLC's and/or its affiliates' logo as part of
a co-branding agreement. Franchisee sites and these other sites may send their
own cookies to Customers, collect data, or solicit Information.
Century 21 Real Estate LLC and its affiliates do not control Franchisee and
sales office sites or such other third party sites, and, therefore, are not
responsible for their contents or the hyperlinks or advertising they choose to
place on such sites. Century 21 Real Estate LLC's and/or its affiliates'
inclusion of hyperlinks to these sites do not imply any endorsement of the
material on such sites or any association with their operators. Century 21 Real
Estate LLC's policy does not extend to anything that is inherent in the
operation of the Internet, which is beyond Century 21 Real Estate LLC's and its
affiliates' control.
Once you link to a third party web site and leave our Web Site, your interaction
with these third party web sites will no longer be governed by our Terms of Use
or Privacy Policy. These third party web sites may have separate privacy and
data collection practices, and security measures. Given that we have no control
over these third party web sites, we have no responsibility or liability for the
practices, policies and security measures implemented by such third parties on
their web sites. We encourage you to contact these third parties to ask
questions about their terms of use, privacy practices, policies and security
measures before disclosing Personally Identifiable Information on linked web
sites.
Please keep in mind that whenever you give out information online (for example,
via message boards or chat) that information can be collected and used by people
you don't know. While Century 21 Real Estate LLC and its affiliates strive to
protect their Customers' information and privacy, we cannot guarantee the
security of any information you disclose online, and you disclose such
information at your own risk.
Transborder Transfers of Information
Information (including Personal Information) that you submit to Century 21 Real
Estate LLC through our web site will be collected and processed by us and/or our
service providers at our facilities located in the United States. Therefore, by
browsing our web site and communicating electronically with us, you acknowledge
and agree to our continued practice of collecting and processing of your
Personal Information in this manner.
Is my Information secure from others using the Century 21 Real Estate LLC site?
The security of all information associated with our Customers is an important
concern to us. We exercise reasonable care in providing secure transmission of
your information from your computer to our servers. Unfortunately, given that we
do not control transmissions or traffic over the Internet or through third party
communication service providers, we cannot guarantee or warrant the security of
such transmissions or your Information, and we have no responsibility or
liability in connection with such transmissions. As a result, while we strive to
protect your information, Century 21 Real Estate LLC and its affiliates can't
ensure or warrant the security of any information you transmit to us or from our
online products or services, and you do so at your own risk. Once we receive
your transmission, Century 21 Real Estate LLC uses industry standard efforts
designed to safeguard your information, such as firewalls and Secure Socket
Layers.
YOUR ACCEPTANCE OF THESE TERMS
By using this site, you signify your agreement to Century 21 Real Estate LLC 's
Privacy Policy. IF YOU DO NOT AGREE WITH THIS POLICY, PLEASE DO NOT USE THIS
SITE. Century 21 Real Estate LLC reserves the right, in its sole discretion, to
modify, alter or otherwise update this Privacy Policy ("Revised Policy") at any
time without prior notice. Such Revised Policy shall be effective immediately
upon posting, and shall govern your rights and our obligations with respect to
the use, disclosure and protection of your Information as of such posting. You
should check this Policy periodically for, and read carefully, any such Revised
Policy if you are concerned about how your Information will be used and before
continuing on with your use of this Web Site. Your continued use of this Web
Site following the posting of such Revised Policy signifies your agreement with
such Revised Policy.
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